User Provided Information
The website obtains inforation that you provide, which can be categorised as: (a) When you register with us, we obtain your name, email address, phone number and password. Your password is stored in encrypted format so as to keep it secure; (b) when you make transactions to buy a course, we obtain transaction related information, such as your time of buying a course, expiry date of your course, your subscription plan. Kindly note that your transactions in the website are secured with Razorpay and we do not store any information of any mode of payment that you use; (c) we gather information that you provide us while seeking us for help; (d) we keep track of inforation that you enter into our system while making use of our products/services/website, such as, information while taking tests and solving questions. We also record your score and display the leaderboard (for top 10 students which may change) to those who have purchased the course/service/product. When you attempt questions, we record your input to that question to train our model in order to provide you a better user experience. In order to make the best use of our services/products/website, we recommend you to login with your own credentials only. Kindly note that we may use your personal information like email address, phone number and name to show you advertisements and consult with you for any queries, support or marketing. Furthermore, you can, at any time, contact us and let us know that you do not want us to use your personal information for receive marketing, support or other emails or calls.
Automatically Collected Information
In addition to the information that you provide, the website might collect information automatically, such as the name of the web browser of your device, IP address of your device. We have integrated Razorpay which might ask your personal information for secured payments.
Use of your Personal Information
We use the information provided by you to train our questions, improve our model/product/service, learn about user's performance analysis while practicing quesstions, and display the score of top 10 students in each leaderboard which can be seen by all those who have access to the same course. We record your score for solving questions to create a competitive enviroment inside the product/service. We do not sell, trade or share your Information to any third party. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however, this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. We may disclose information:
(a) as required by law for any legal process;
(b) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
(c) to protect against any harm to the rights of the website or its users as required by law;
(d) to trusted third party service providers that enable us to provide you a better and secured service (e) Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to be provided by your registration with us.
Access to your Personal Information
You can login with your correct login credentials using a valid email id. We provide you obvious ways of changing your login credentials sucs as 'Reset Password'. We ensure security measures to safeguard your profile and Personally Identifiable Information.
We send cookies (small files containing a string of characters) to your computer, in order to uniquely identify your browser. Cookies are used to track your preferences and help you login faster. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
We take utmost care in safeguarding your security. The website has an SSL certificate that provides an extra layer of security. Moreover, your password is stored in an encrypted format in our secure database. We also limit acccess to authorized people working in the team. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
How do we retain user data?
Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements.
When you access our website, the server automatically records the information sent by your web browser to serve your request. Your internet protocol Address, date and time of request, request parameters, browser type, browser language and one or more cookies to uniquely identify your browser.
When you send us emails or write or speak to us, we might retain that information to improve our products/services.
Changes with time to this Statement